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GCP Migration – White Paper

By | Cloud Integration

Business Challenges

  • Text to replace

Our Solution

  • Utilize best-of-breed technologies to automate campaign process such as build, validate, approve, and deploy in a consistent and efficient manner.
  • Build optimal email and text messages journeys and triggers to anticipate and deliver the next best action for every customer
  • Dynamic email templates for faster delivery and to cater personalized content for every customer
  • User generated content marketing to increase customer engagement
  • Pair customer data and AI powered recommendations based on user behavior and affinity.

Benefits Delivered

  • Improved speed-to-market by 50% with ability to make last minute changes and cost efficiency of up to 30%
  • Increased engagement and open rates by at least 25%
  • Improved sales conversions and cross-sell/up-sell opportunities

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Marketing Automation

By | Cloud Integration

Business Challenges

  • Marketing campaigns builds have longer lead times, costly, and not optimized and personalized to the need of a customer.

Our Solution

  • Utilize best-of-breed technologies to automate campaign process such as build, validate, approve, and deploy in a consistent and efficient manner.
  • Build optimal email and text messages journeys and triggers to anticipate and deliver the next best action for every customer
  • Dynamic email templates for faster delivery and to cater personalized content for every customer
  • User generated content marketing to increase customer engagement
  • Pair customer data and AI powered recommendations based on user behavior and affinity.

Benefits Delivered

  • Improved speed-to-market by 50% with ability to make last minute changes and cost efficiency of up to 30%
  • Increased engagement and open rates by at least 25%
  • Improved sales conversions and cross-sell/up-sell opportunities

Want to hear more about this?

Commerce and Service Cloud Integration

By | Cloud Integration

Business Challenges

  • Obtain a 360-degree view of the customer
  • Manage Marketing and Customer Service on a single platform with a consolidated view of customer’s profile and purchase history

Our Solution

  • Integrate Commerce Cloud with Service Cloud using Connector App
  • A Connector is installed on the Service Cloud so that it interfaces with Commerce Cloud using OCAPIs
  • Commerce Cloud interfaces with Service Cloud using REST APIs

Benefits Delivered

  • Provides ability to Customer Service Agents to have a customer’s complete order history details within Service cloud while assisting them over a call
  • Agents will be able to create orders on behalf of the customer from Service Cloud
  • Commerce Cloud registered users can be targeted for further Marketing

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Marketplace with Commerce Cloud

By | Platform Integration

Business Challenges

  • Create new Commission based Revenue Model by selling noncompeting products from other sellers online
  • Sell products on other marketplaces to expand the customer reach and top-line revenue

Our Solution

  • Integrated with eBay WebStore to sell products on eBay website
  • Developed Commerce Cloud based new website to extend the eBay Marketplace experience to its customers
  • Leveraged Commerce Cloud to cut down time to market significantly and bring inherent e-commerce capabilities to the new website

Benefits Delivered

  • Expanded client’s customer base and product assortment at lower cost

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Endless Aisle Store App with Commerce Cloud

By | Application Integration

Business Challenges

  • Store associates are not equipped to access digital storefront to complete customer sales in the store

Our Solution

  • Integrate Endless Aisle app to SFCC to consume customer, product, inventory and pricing data
  • Find additional product styles and sizes, make recommendations based on buyer preferences
  • Perform price and shipping overrides, look at customers’ wish lists, and checkout list
  • Customize for store inventory, pricing and wayfinding information

Benefits Delivered

  • Increased footfalls, sales conversions and cross-sell/upsell opportunities
  • Enhanced customer experience with wider choice and faster service
  • Capture more customer insights
  • Inventory expansion without increasing the floor space

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Online Personalized Photo Framing

By | Image Processing

Business Challenges

  • Provide a custom and personalized photo framing experience to the customers
  • Increase salability of photo/canvas frames by providing a preview of customers’ photos online

Our Solution

  • Scaled pixel perfect image previews using user uploaded image and frames
  • Dynamic frame size calculation
  • Pricing model based on selected frame sizes
  • Image processing of 1TB of art images
  • Dynamic image DPI calculation to provide best quality prints

Benefits Delivered

  • Increased online revenues for framing
  • Easy customer access to thousands of artwork

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Accelerate Microsite Development

By | Microsite

Business Challenges

  • Expand salability of high profit making
  • Target and acquire new niche customer base

Our Solution

  • Developed a flexible and extensible microsite accelerator to significantly reduce time to market for upcoming brands
  • Flexibility to use one of the predefined UXs or create a new one
  • Leverage existing investment to launch more brands

Benefits Delivered

  • A Streamlined process established to launch a new brand in a short span of time
  • Minimal impact on existing brand’s operability

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